Shipping Policy

At ShopUGG, we work to make sure your order is processed and shipped as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

Standard delivery typically takes approximately 5–10 business days after your order has been processed.

Please note that delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances beyond our control.

Shipping Address

Please make sure your shipping information is correct and complete when placing your order.

We are not responsible for delays or failed deliveries caused by an incorrect or incomplete shipping address provided at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at:

support@shopugg.shop

We will do our best to assist you before your order is shipped.

Tracking

Once tracking information becomes available, it will be sent to the email address provided during checkout.

Please allow some time for the tracking information to update after the package has been handed to the carrier.

Delayed or Lost Packages

If your package appears to be delayed, please check the tracking information first.

If the tracking information has not updated for an extended period or your package appears to be lost, please contact us at support@shopugg.shop and provide your order number.

We will review the shipment status and assist you accordingly.