Privacy Policy

Effective Date: October 1, 2026

At ShopUGG, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, shopugg.shop.

This Privacy Policy explains what information we collect, how we use it, and how we protect your information.

1. Information We Collect

When you visit our website, place an order, contact us, or create an account, we may collect information such as:

Name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details
Account information
IP address and device information
Browser type and website usage information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Ship purchased products
Provide order confirmations and shipping updates
Respond to customer service requests
Manage customer accounts
Improve our website, products, and services
Detect and prevent fraud, abuse, and unauthorized transactions
Send promotional communications when permitted by applicable law

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

3. Payment Information

Payments may be processed through third-party payment providers.

ShopUGG generally does not store complete credit or debit card numbers on our servers. Payment information may be collected and processed directly by the applicable payment provider in accordance with its own privacy policy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

Keep products in your shopping cart
Remember your preferences
Understand how visitors use our website
Measure website and advertising performance
Improve website functionality
Provide relevant advertising where permitted

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Third-Party Services

We may use third-party service providers to help operate our business, including payment processors, shipping providers, analytics services, advertising platforms, website hosting providers, and customer support services.

These providers may process certain information on our behalf as necessary to provide their services.

We do not sell your personal information as a business practice.

6. Advertising and Analytics

We may use advertising and analytics services to understand website traffic, measure advertising performance, and provide relevant advertisements.

These services may use cookies, pixels, or similar technologies to collect information about your interactions with our website.

Examples may include advertising and analytics platforms such as Google, Meta, TikTok, or other service providers used by our business.

7. How We Protect Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, complying with legal obligations, resolving disputes, and enforcing our agreements.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Opt out of certain marketing communications
Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

ShopUGG

Email: support@shopugg.shop
Phone: +1 469-550-0423
Address: 1297 Formula Lane, Dallas, Texas 75234, United States

By using our website, you acknowledge that you have read and understood this Privacy Policy.